Description
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Who We Are
At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
What You’ll Be Doing
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Design and implement ongoing growth and marketing activities to engage, acquire and retain user pool and trading volume in Africa region
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Handle disputes arising from P2P transactions on the platform and support users/clients with troubleshooting to resolve their issues
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Constant monitoring of transactions, investigating and reporting suspicious activities
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Conduct market surveys to understand users’ needs and identify gaps for product improvements
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Ability to leverage on regional user data and insights to contribute to the team’s growth & ops strategies
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Consistently and comprehensively communicate with key stakeholders to ensure the shared understanding of goals, deadlines and deliverables
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Continuous market research to identify and leverage growth opportunities for the product (including but not limited to market comparison analysis, business opportunities recommendations and relevant local market news)
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Boost sales and contribute to our long term business goals by growing and establishing relationships with potential clients/agents/partners
What We Look For In You
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Solid relevant experience in business development and marketing roles in the crypto industry
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Knowledge of blockchain, crypto, and P2P payments is a must
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Preferably a crypto P2P user
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Exceptional written and communication skills in English and native African language to liaise with local stakeholders
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Organized, meticulous and result-oriented, strong problem-solving & analytical skills
Nice to Have
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Experience working across time zones and cross-cultural teams
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Bonus points if you have previously worked at a crypto exchange
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Passionate about blockchain technology and the crypto payments space
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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More that we love to tell you along the process!
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