Description

As we continue to expand and revolutionize the payment landscape, we are seeking a highly motivated and results-driven Head of Growth to join our team. You will play a pivotal role in driving customer acquisition, revenue growth, and market expansion. This is a dynamic leadership position that requires a strategic thinker with a proven track record of scaling fintech products and services. We are looking to you to hone our strategy to deliver instant, secure, and cost-effective payments for freelance work, remittances, and global business operations.

Responsibilities:

  1. Strategic Planning:
  • Develop and implement a comprehensive growth strategy that aligns with the company’s overall objectives.
  • Identify and evaluate market opportunities, customer segments, and competitive landscapes to inform strategic decision-making.
  • Customer Acquisition and Retention:
  • Lead the development and execution of customer acquisition and retention initiatives.
  • Utilize data-driven insights to optimize conversion funnels and enhance customer onboarding experiences.
  1. Product and Market Expansion:
  • Collaborate with Head of Product, CTO, and engineering team to identify opportunities for product enhancements or new features to meet market demands.
  • Drive expansion into new markets, ensuring compliance with regulatory requirements and tailoring strategies to local nuances.
  1. Partnerships and Alliances:
  • Formulate and execute partnership strategies to enhance distribution channels, increase market reach, and drive customer growth.
  • Build and maintain strong relationships with key partners, including freelance platforms, payroll providers, financial institutions, payment processors, and other relevant stakeholders.
  1. Performance Analytics:
  • Establish and monitor key performance indicators (KPIs) related to growth, customer acquisition, and revenue targets.
  • Use data analytics to derive actionable insights, continuously refining strategies for optimal performance.
  1. Brand and Marketing:
  • Develop and oversee the execution of marketing campaigns that resonate with target audiences.
  • Manage brand positioning and messaging to ensure consistency and relevance.
  1. Team Leadership:
  • We are a small team, and while you may or may not have direct reports, you will be expected to exhibit superb leadership qualities for our high-performing team, fostering a culture of innovation, collaboration, and continuous improvement.
  • Provide guidance and support to cross-functional teams, ensuring alignment with growth objectives.

Qualifications:

  1. Deep Industry Understanding:
  • Proven track record in FinTech, and ideally cross-border payments products
  • Strong understanding of the payments industry, market dynamics, and regulatory landscape
    • Ideally in our target markets, but otherwise has a strong sense of how to get an understanding in a target market quickly
  1. Demonstrated Success in Growth:
  • Has scaled customer acquisition and revenue growth, and has developed a playbook
  1. Negotiation Skills:
  • Demonstrated ability to negotiate and close complex business deals that drive mutual benefit.
  1. Self-Motivated and Driven:
  • Proactive and results-oriented mindset with the ability to work independently and meet ambitious targets.
  1. Communication Skills:
  • Excellent verbal and written communication skills to effectively convey complex ideas and proposals.
  1. Adaptability:
  • Comfortable operating in a fast-paced, dynamic environment with the ability to adapt to changing circumstances.

Education and Experience:

  • Bachelor’s degree in Business, Marketing, Finance or a related field (MBA is a plus).
  • Proven experience in product, growth, and business development
  • A track record of successfully acquiring and retaining users by delivering value


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