Customer Experience Analyst Technical Support & Billing

OkCupid is the only dating app/site that connects people over what really matters—and it works! Odds are a person you know has met someone on OkCupid (seriously, just ask around). Joining the OkCupid team means getting to help millions of people connect everyday. Our Customer Experience team is responsible for developing customer communications and monitoring website activity to ensure a high quality, consistent customer experience. If you are detail-oriented, driven by targets, and internet savvy, this is the job for you! What’s in it for you? Competitive salary and full benefits, including Medical, Dental, Vision, and many others. 100% employer match on 401k contributions Allowance for home office set-up 100% paid Parental leave for up to 20 weeks Annual training budget for each employee Complimentary catered lunch and an endless supply of snacks & drinks  Company funded happy hours and other fun events Discounted fitness membership with ClassPass A team full of incredibly curious and friendly people OkCupid is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.

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