Description
Location: NYC or Remote Founded in 2018 and based in NYC, The Block is the leading research, analysis, and news brand in the digital asset space. The Block's team is spread across 7 timezones, covering the global cryptocurrency space 24/7.
The Block delivers deep insight into how the emerging digital assets sector interacts with traditional finance, technology, governments, and markets. We reach hundreds of thousands of technologists, financial market participants, Fortune 500 professionals, global service providers, policymakers, and more through our main website, dedicated Research Portal, podcast, and events.
We are currently seeking a Senior Account Manager to join our rapidly growing Revenue team. This role is a commercial position focused on renewing B2B client membership agreements, growing The Block’s existing client revenue footprint, and maintaining healthy client relationships. This person is responsible for managing some of The Block’s largest and most influential relationships, and will be evaluated on her or his ability to grow these accounts. This individual will be responsible for sharing regular feedback on processes and content, as well as being a voice of the client during strategy and planning sessions.
Responsibilities
Serve as the primary day-to-day contact for our largest and most strategic clients, which span across all sectors in the financial services industryTake commercial ownership over a targeted pool of accounts and deliver expected renewal and substantial upsell targets in a explosive-growth marketWork closely with the client and The Block’s research team to deliver on bespoke and custom projects Entrench themselves in the client environment, understanding their business processes and internal structure, so as to uncover new sales opportunitiesTightly manage client evaluations and run complex sales cyclesManage certain operational aspects of the team that contribute to revenue outcomes and account management team performanceFoster strong partnerships with our clients through regular executive updates, uncovering organization needs, and delivering on an exceptional service experienceWork closely with internal department and organizational leadership to develop new products and offerings to our largest clientsCultivate positive relationships through a consultative process involving virtual meetings and presentations to decision makers within the financial services industryRepresent The Block brand on client presentations and at events in a positive, substantive and enthusiastic manner
Qualifications
6+ years of account management experienceClear track record of meeting and exceeding commercial metrics, including renewal rates and aggressive upsell targetsExperience managing a strategic sale, including selling unbudgeted solutions to multiple executives and decision-makers and creating value in a competitive environment An interest in the evolving crypto and digital assets industryAbility to quickly build relationships with senior level professionals and work well under pressurePropensity to ask probing questions to match the client’s challenges with The Block’s servicesExcellent communication, interpersonal and presentation skillsEffective problem solving and time management Adaptable to changing startup environmentCollaborative spirit and results-orientedHit individual goals while staying invested in the team’s larger revenue successExperience selling or renewing a SaaS Technology or Consulting services
The Block is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Please mention the word **ACCOMPLISH** and tag RMmEwMTo0Zjg6MWMxZTplNWNjOjox when applying to show you read the job post completely (#RMmEwMTo0Zjg6MWMxZTplNWNjOjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.