Description
👋 About Us
At The/Studio, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.
Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent.
All roles at The/Studio are 100% remote from anywhere in the world, as long as you have all your tools, and a fast, stable internet connection!
The Role
We are seeking talented and experienced graphic designers who will create designs based on creative briefs and instructions from our customers. Our ideal candidate is someone with strong design skills, strong attention to detail, and someone who is customer-centric, who would be willing to go the extra mile to meet the needs of our customers.
\n- Conceptualize and design graphics based on creative briefs and instructions from Sales and Customer Service.
- Generate accurate and complete mock-ups aligned with invoice details, using a checklist to ensure thoroughness.
- Edit and revise designs as needed to meet customer expectations.
- Upload completed mock-ups within 24 to 48 hours based on order urgency.
- Collaborate with Sales and Customer Service teams to gather necessary information and validate invoice correctness.
- Verify the feasibility of special options to meet production requirements.
- Follow procedure guidelines for mock-up requests, order completion, and Free Mock-Up uploads.
- Adhere to minimum duration guidelines for efficient mock-up creation, considering order prioritization levels.
- Experience as a graphic designer in a startup environment or within the e-commerce industry
- Ability to meet multiple deadlines
- Strong attention to detail
- Proficient in Adobe Creative Cloud
- Excellent design and conceptual skills
- Excellent sense of style and color
- Outstanding communication skills, both written and verbal
💡 The/Studio’s Company Values
👏 Intellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite right
👏 Self-motivated with a meaningful reason to deliver excellence
👏 Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team
👏 Radical candor - Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable
👏 Operates with a level of urgency - values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environment
👏 Natural customer centricity - has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand them
👏 Results-driven - focuses on achieving and exceeding measurable objectives
🔎 Our Typical Hiring Process
✔️ Submit an application. IMPORTANT: Please submit your resume/CV in English
✔️ Initial Chat with Global Recruiter
✔️ Hiring Manager Interview
✔️ Assessment/Case Study - if applicable
✔️ Final Interview
Note that every role is different, so the process may vary depending on the requirements of the role. Regardless of the result, we always inform candidates via email.
At The/Studio, we know that our Company's strength lies in the diversity of our team. The/Studio is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.
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