Description
Location
Remote IST, CET & ET time zones - Office hubs: London (UK) or Tallinn (Estonia)
About You
- You like the idea of open source code and a world of openness in general
- You know and understand the "blockchain culture" and the Ethereum Community
- You understand well how DeFi protocols works and you use them often
- You enjoy speaking to clients and understanding their needs
- You get energized by solving clients problems
- You don't forget the big picture and hit your long term goals as long as short term ones
- You aren't afraid of challenges and can tolerate a lack of information environment
- You want to make a difference and get rewarded by working hard
About Us
We're a small tech startup working on a radically new type of payment technology able to improve global commerce!
Superfluid is the asset streaming protocol that enables you to transfer assets every second, instead of using recurring monthly transactions. By accelerating money, we empower people worldwide to do more with less capital, increasing people's independence and overall happiness.
We are a remote team, but some of us work together from an office in London (UK) or Tallinn (Estonia). You are welcome to work remotely or join us there! Learn more at superfluid.finance
Responsibilities
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Keep detailed and updated records of leads, deals, partnerships etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Requirements
- Proven working experience as a business development manager, sales executive or a relevant role (2+ years)
- Professional experience in the blockchain industry (1+ years)
- Deep understanding and extensive network in the Polygon ecosystem
- Have worked in a tech startup before
- Excellent English and writing skills
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
- Business acumen with a problem-solving attitude
- Experience in customer support is a plus !
- Bonus points if you have a good network of contacts in web3 !
Benefits
- Super motivated team, with cutting-edge Ethereum developers
- Work on world-first, groundbreaking financial technology
- 28 days paid holidays
- Early employees enjoy extra stock options
- An opportunity to make a REAL difference in the lives of hundreds of thousands of people globally
- Help shape our communication (and memes!) from the ground up
- Flexible working schedule
- Casual and friendly work environment
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