Sales Operations Specialist

About Logixboard: 

Logixboard is a white-labeled customer experience software that is transforming how the $2 trillion freight forwarding industry operates. In a highly competitive and technologically antiquated industry undergoing rapid digitalization, we are providing freight forwarders with the only white-labeled and integrated customer experience software available to the market today. Our software enables freight forwarders to deliver world-class digital experience to their customers, which propels them far ahead of their competition and dramatically increases customer retention and sales. Our customers absolutely love our platform, and we're experiencing tremendous growth both in new customers and in funding, with over $50 million in capital raised to date.

About you:

Logixboard is looking for an experienced Sales Operations Specialist to join our Revenue Operations team and help us scale revenue and market share as the leading digital SaaS platform in the freight forwarding space. As the Sales Operations Specialist, you will be responsible for overseeing and improving our sales operations processes. This role involves collaborating closely with sales teams, analyzing data, implementing effective strategies, and optimizing systems to drive revenue growth. The ideal candidate will have a strong background in sales operations, excellent analytical skills, and a proven track record of implementing successful sales processes.

• Sales Process Optimization:
• Lead the ongoing optimization of Salesforce to improve sales processes and maximize system capabilities.
• Evaluate and streamline sales processes to enhance efficiency and effectiveness.
• Identify bottlenecks and implement solutions to improve the overall sales cycle.
• Data Integrity and Analysis:
• Troubleshoot errors in our sales technology stack
• Ensure consistent and standardized data for event and campaign lists
• Provide insights into sales performance, forecasting, and trends.
• Develop and maintain accurate and timely sales reports and dashboards 
• Technology Management:
• Oversee the effective utilization of Salesforce and other sales technologies.
• Stay updated on technology/platform updates to leverage new functionalities.
• Sales Training and Enablement:
• Develop and implement Salesforce training programs to enhance the skills and productivity of the sales team.
• Ensure sales representatives are proficient in using Salesforce for daily operations.
• Sales Forecasting and Planning:
• Work closely with the finance and sales teams to develop accurate sales forecasts.
• Assist in the creation and execution of sales strategies and plans.
• Cross-functional Collaboration:
• Collaborate with marketing, finance, and other departments to align strategies and goals.
• Act as a Salesforce subject matter expert and liaison between sales and other internal teams.
• Assist with revop projects in marketing and CS operations as needed

• Proven experience in sales operations, with a focus on Salesforce administration.
• Salesforce Administrator or Advanced Administrator certification is desirable.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in using Salesforce and other sales technologies, including Hubspot, Outreach, Gong, Zoominfo and LinkedIn Sales Navigator.
• Ability to thrive in a fast-paced and dynamic environment.

• We are a remote first company, meaning, you can work from home, from the mountains, from the beach, or wherever you feel like getting work done.
• Logixboard covers 100% of premiums for Medical, Dental, and Vision for you, with 75% of premiums covered for your loved ones. We’ll also offer paid life insurance and Long Term Disability.
• 12 weeks parental paid time plus a $2,500 parental bonus to support you and your family.
• Our 401(k) plan makes it easy to save for retirement and you can contribute your tax free dollars from day 1.
• In addition to statutory and Federal holidays, we offer our teammates Flexible Time Off (average is 4-5 weeks) that can also be used to observe holidays that are important to you.
• A yearly Learning and Development budget of $500 to find your own way to continue your professional development.
• To get your office set up, you will receive the basics (laptop, monitor, keyboard and a mouse), plus a one time WFH budget of $1,000 for you to get the other things you need in order to do your best work.

At Logixboard, we believe that people come first and we are committed to building teams that represent a variety of backgrounds, perspectives and skills. We highly encourage under-represented and traditionally marginalized communities to apply. Together, we will create and maintain working and learning environments that are inclusive, equitable and welcoming. If you require assistance or accommodations in the application or interview process, please contact [email protected].