Senior Curriculum Management Lead

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Curriculum Management team is the primary Learning team liaison and relationship owner with external academic leadership for curricula and learning products across 2U’s university and industry partners. The team leads curricular planning and investment management for each program/product as well as data-driven evaluation and continuous improvement efforts providing strategic direction and support for the partner, the program and the curriculum/product, in alignment with 2U business priorities and target investment. Through 2U’s vendor, our team serves as a main point of contact to briefing in work, acting as the business advocate for production, and resolving course development escalations.   

The Senior Curriculum Management Lead will drive consistency and implementation of best practices across the internal Curriculum Management teams. They will serve as the Curriculum Management expert and point of contact for 2U Central Operations, finance, course development, vendor functions in process improvements, financial management, risk assessment, data integrity efforts, workload distribution, and other strategic initiatives.

The Senior Curriculum Management Lead drives internal team operations and communications. Leveraging their in-depth knowledge of the team and partner needs, they develop and maintain internal team resources, and external-facing presentations and materials. 

The Senior Curriculum Management Lead is experienced and highly skilled in partner-facing work and assumes responsibility for external-facing assignments, as directed in order to meet business needs. 

To contribute successfully, the Senior Curriculum Management Lead will adapt to shifting priorities, thrive in an atmosphere of continuous change while focusing on exceeding goals and objectives with a high level of independence and with clear, consistent and reliable communication across stakeholders and teams. They will need to be a results-oriented, driven professional with fine-tuned analytical skills, and superior attention to detail. 

Responsibilities Include, But Are Not Limited To:

The Senior Curriculum Management Lead’s role is designed to be flexible; the breakdown of work will be adjusted to meet business priorities, as needed, and at the Senior Director’s discretion.

Team Operations & Process Improvement:

• Serve as liaison and Curriculum Management Subject Matter Expert (SME) to 2U Central Operations and Finance team contacts for ongoing financial management priorities and strategic projects. Identify gaps and opportunities for scalable process improvements and communication efficiencies.
• Drive consistent implementation of investment management best practices and adherence to established escalation paths through team communications and resources.
• Oversee internal program and course data inputs and maintenance to ensure accuracy and in accordance with direction from Investment Management. 
• Collaborate with 2U Central Operations to support standardization and ensure data, reporting, templates provided meet Curriculum Management and partners needs. 
• Team meeting management; prioritization and ownership of agendas, and follow-up action items, in collaboration with Curriculum Management leadership.
• Identify common themes arising from teams; share resources, solutions, and/or escalate for consideration and further action.
• Support Portfolio Director’s team management; workload distribution and resource planning. 
• Evaluate and triage requests for Curriculum Management support.

Partner Support & External Assignments:

• Support Curriculum Management Portfolio Director in partner work, including external-facing meetings, presentations, and strategic initiatives.
• Cover Curriculum Management Director leave and/or program transitions; manage programs assuming responsibilities of Director and/or Lead for the assigned period. 
• Collaborate with 2U Program Directors on matrixed managed partners and engage in partner conversations when appropriate

External & Internal Communications:

• Ensure quality, consistency, and adherence to evolving best practices through creation and maintenance of team resources. 
• Centralize communication; capture and record key events, decisions, and outcomes in departmental knowledge management system
• Develop, organize, and maintain internal team process documentation.
• With Curriculum Management and partner work expertise, develop and maintain a repository of external-facing resources. 
• Ownership of onboarding and training materials for all roles; ensure resources are maintained and updated, as needed.
• Collaborate and align with the corporate external communications team.

Things That Should Be In Your Background:

• Bachelor’s degree required
• 5+ years of experience, including demonstrated success in client-facing account management, operations, and/or project management
• 1+  year experience with demonstrated success working independently with partners and stakeholders, and driving project work to successful completion
• Experience developing or leading online learning initiatives in a business and/or academic setting 
• Excellence in spoken and written communications, especially customer-facing presentation skills
• Ability to drive performance and accountability without positional authority
• Demonstrated excellence in driving solutions and managing competing priorities in a fast-paced, rapidly-evolving environment
• Strong negotiator who can balance and prioritize partner requirements against budgetary and functional constraints
• Familiarity with forecasting and budget management
• Excellent organizational and multitasking skills with superior attention to detail and demonstrated problem-solving success
• Technical competency in GSuite, demonstrated ability to learn new technologies and/or systems 

Other Attributes That Will Help You In This Role:

• Advanced degree or related course work, or equivalent professional experience
• Experience working directly with academic administration and/or leadership (e.g. Program Directors, Associate Deans, Deans)
• Product management or development responsibility for digital products or services. defining, communicating, and driving fulfillment of product requirements
• Familiarity with learning design, online learning platforms and technologies, and development of digital content
• Experience in managing P&L and budgets

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, U.S.benefits include: 

• Medical, dental, and vision coverage
• Life insurance, disability, and 401(k) employer match
• Employee stock purchase plan
• Free snacks and drinks in-office
• Generous paid holidays and leave policies, including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

The anticipated base salary range for this role is ($86,000 - 103,000), with potential bonus eligibility.  Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: [email protected]. 

About 2U Inc. (NASDAQ: TWOU)

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

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