Description
About FinFit
FinFit was established in 2008 and currently services over 50,000 active employer clients across the United States. FinFit helps to eliminate stress in the workplace by providing real-time solutions that offer real-world help when it is needed most. FinFit is a powerful way for employers to attract and retain talent by helping employees get focused, get healthy and become more productive.
Account Manager at FinFit
The Account Manager is responsible for managing one of our major payroll partner accounts and reports to the Communications Manager. This role helps onboard new and existing employer clients, providing communications support, conducting demonstrations of the FinFit platform, and troubleshooting any operational issues.
Qualifications we value
● 2+ years experience working in a Marketing, Communications, or Sales role in a technology, employee benefits, or financial services company
● Strong written and verbal communication skills, with excellent listening and negotiation abilities
● Excellent organizational and time management skills
● Demonstrated ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive or C-level
● BA/BS degree in Marketing, Communications, Business, or relevant field
Don’t meet every requirement? We encourage you to apply anyway! We are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role and our mission but your past experience doesn’t align perfectly, that’s okay. You may be just the right candidate for this or other roles, either now or in the future!
In this role, you’ll get to…
● Manage the successful onboarding and ongoing relationship management for SMB clients of a major payroll provider as they begin offering the FinFit platform, via outbound calling and emailing
● Develop and share content and communication materials with clients on an ongoing basis to help drive awareness of the FinFit benefit within employee populations
● Conduct demonstrations of the FinFit platform for clients and/or their employees, effectively communicating the value of the various features and products available to them
● Track success of your efforts in order to inform future campaigns and communication approaches
● Participate in business and system improvement efforts, collaborating with employees at various levels to understand problems, identify improvements, and create plan to introduce change and evaluate changes made for success
● Respond to and help resolve complex and/or escalated client issues, coordinating actions of various internal teams in response, and effectively communicating status back to clients during critical events.
\nBenefits & perks
FinFit is fully committed to supporting the health and wellbeing of you and your family. Comprehensive healthcare coverage, paid time off, and paid parental leave are just the start. Our benefits package also features:
Holistic wellbeing
● A Wellness Bundle
● Voluntary wellness challenges
● Time off for volunteering
Remote-first culture
● Virtual, hosted Happy Hours (recent events include a virtual escape room, wine tasting, and charcuterie board making)
● Virtual team meetings
● Weekly no-meeting blocks to avoid virtual-meeting fatigue
A focus on your future
● 401(k) with company match
DEI at FinFit
Diversity, Equity, and Inclusion are more than just three buzzwords here at FinFit they summarize what we strive for as a company. Ultimately, it’s about intentionally fostering a sense of belonging for our employees, customers, and communities we serve. We offer hosted workshops and training to provide our employees with the tools to make DEI a non-negotiable. Together, we continue to build an empathetic culture that supports the diverse voices here at FinFit.
Get a feel for FinFit and what we’re all about by checking outour team's Instagram profile.
FinFit is proud to be an equal opportunity employer. We value and embrace the diversity and inclusion of all team members. We are committed to equal employment opportunity without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.
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