Principal QA Analyst

WE EMBRACE A TALENT-LED CULTURE

Our work is driven by our team’s desire to be pioneers.

In 2009, we created Robots & Pencils with the then-contrarian view that mobile would be more transformative than the Internet. Turns out we were right.

Today, our thinking is rooted in the belief that, in the age of unprecedented technology acceleration, maintaining a competitive advantage requires new strategies and a focus on innovation.

Our approach has been to create a company designed to follow the talent, allowing us to amass an unfair share of hyper-skilled people who call Robots & Pencils home. A team of people who not only develop innovative solutions to transform businesses, but also create products that have been previously inconceivable.

Our Core Values:

• Strong Work Ethic
• Top Drawer
• Always Learning
• Heart
• Discipline
• Efficacy
• Together

Robots & Pencils Offers:

We care about Talent. Hard stop.

We do this in many ways, by offering:

• An attractive compensation package

• A fast paced environment with a culture that embraces change, and working together to find a far better way

• Work remotely, or in an office: you can reside anywhere in North America, and work remotely. You also have the option to work in our offices if you live in an area where we have a local office.

• High quality talent: we hire only the best talent we can find. You do remarkable things and solve tough problems where many others have failed before.

• Excellent benefits Medical, Dental, Vision etc. (this routinely gets reviewed each year for enhancements)

• Paid stat/federal holidays, vacation and sick days

• Flexible paid stat/federal holidays (because we care about what you care about and want to celebrate our culturally diverse team!)

• R&P branded swag

• Parental & adoption leave top up / salary continuance

• 401K/RRSP matching

But we also know a job isn’t just defined by the above, so we pride ourselves in being a company that also offers: 

• A #FollowTheTalent mentality -- meaning you can be located anywhere in North America and work remotely. (We have 10+ years of experience building virtual working environments #WeKnowWhatWereDoing)

• A dynamic, fast-paced environment where we’re constantly #alwayslearning.

• And lastly, a team that cares about you and wants to drive the talent experience. How do we do this? Over the years we’ve hosted comedian shows, had holiday parties, happy hours, brunches with the CEO, surprise coffee runs for the team, health & wellness events and prizes, trivia nights, surprise dinners for R&P team members and their family and so much more! (And yes, we’ve prioritized a way to do these things in a virtual setting and not just in person - thank you Zoom!)
  
  Responsibilities:
  

• Design, and build out a strategy to test software while creating a shared sense of direction in team identity 

• Test Planning including defining the scope of testing, types of testing to be conducted and hardware to be used 

• Identify risks and strategies to mitigate and reduce risk 

• Provide input into testability 

• Monitor the status of defects in the bug database 

• Monitor QA hours and escalate time constraint issues 

• Assist in estimation of QA efforts across a wide variety of projects 

• Peer review other team members’ work, and learn and adapt from peer review of your own work 

• You leverage your own knowledge to teach and mentor other team members 

• Develop, document and maintain test cases and other test artifacts 

• Support and facilitate test plan/case reviews with cross-functional team members 

• Support and facilitate UAT with client Subject Matter Experts 

• Identify potential quality issues and escalate appropriately 

• Help determine best tools to be used for testing 

• You leverage your own knowledge to teach and mentor other team members 

• You apply wisdom and knowledge to resolve issues and challenges while looking for new innovative solutions 

• Contribute to the continuous improvement and prevention efforts across all facets of the software development lifecycle 

• Actively participate in user stories definition, providing feedback, work breakdowns, and estimates
  
  
  Qualifications:

• 7+ years of experience in quality assurance – specifically mobile testing with preference given to those who have a degree in computer science, software development, or a related field 

•  Excellent self management skills and leadership abilities 

• Deep platform specific testing, such as on device native app testing, Salesforce testing, API testing etc. 

• Strong knowledge of and experience in using testing tools like Postman, jmeter, Selenium, Appium, etc 

• Detailed knowledge of Test management tools such as TestRail and Defect tracking tools such as Jira 

• Ability to work on multiple projects at any given time • Extensive understanding of business processes and ability to cultivate innovative opportunities/solutions 

• Keen eye for details 

• Excellent communication skills, including the ability to share insights and expectations with stakeholders, clients, team members, and various levels of management across multiple time zones 

• The ability to form compelling narratives that articulate the underlying principles behind what you believe are best practices for applying systematic and disciplined approaches to software development, including requirements gathering, software design, testing, debugging, and maintenance 

• Deep expertise in writing, analyzing, and debugging issues in projects in various programming platforms

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