Description
As the Sales Operations Manager, you will work cross-functionally across the entire organization to define and drive strategic projects that support our revenue growth. You are someone who surrounds themselves with data and loves digging into processes and technology to understand where improvements can be made. You are a natural leader who is looking for an organization they can dive into head first, taking the initiative to make an impact wherever they can!
What You’ll Do:
- Serve as a trusted advisor and thought partner to Sales Leadership.
- Collaborate across go-to-market teams to understand the challenges we face, identify the most impactful opportunities, and create and work on projects to address those opportunities.
- Own a metric to drive sales and new bookings. Work on projects around that metric and report back on how the metric is changing based on those projects.
- Identify, drive, and execute process improvements to drive revenue and sales productivity.
- Champion complex cross-functional projects from inception to completion, including ensuring high quality of deliverables, measuring their results, and communicating the business impact.
- Design, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams.
- Build and evolve reports and dashboards in Salesforce to help individual contributors manage their daily workflows and to help leaders manage their team’s performance.
- Partner with the Sales Enablement team to ensure the right tools, training, and communications are in place to enable strategic initiatives.
- Partner with the Business Systems team to oversee Salesforce and our surrounding tech stack, including Gong, Outreach, Spiff, and more.
- Nurture strong relationships with partners in Marketing, Customer Success, Finance, and Product to align priorities, remove blockers, and keep projects moving forward.
About You:
- 3+ years of sales or revenue operations experience.
- Expertise with Salesforce, including process and dashboard design.
- Post-secondary education in computer science, business administration, or relevant discipline.
- Excellent communication skills, including presentations, facilitation, and consultative questioning.
- Meticulous organization, detail orientation, and task-driven nature.
- Natural curiosity, proactive mindset, and the tenacity to challenge the status quo.
- Enthusiasm to learn a new, complex domain and the humility to ask for help when needed.
- Team player, willingness to step in for team members that need help, demonstrating integrity and positive communication, collaboration, and feedback.
Nice to Have:
- Experience in high-velocity, B2B SaaS sales and/or revenue operations.
- An understanding of revenue metrics across Sales, Marketing, and Customer Success.
- Experience with Salesforce, Marketo, Outreach, Gong, Intercom, Highspot, and other integrations.
- Salesforce certification.
Additional Information:
The pay range for this position is between $90,000-$130,000 USD annually. AffiniPay is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education.
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