Creative Operations Manager

Finding the right place to grow your career isn’t (over) easy, so we’re here to help by sharing a few reasons why the grass is greener at Vital Farms. We think you’ll appreciate our focus on Conscious Capitalism, which drives business decisions that benefit all our stakeholders (leading to even better business results). You might be drawn to our innovative approach and refusal to settle for the “way things have always been done.” Or you could find it exciting to grow your skills while working for an industry-leading brand. Whether you’re into our values, our brand, or our egg-cellent puns, we hope you’ll join our Crew and help us change the world 108 square feet at a time!

At Vital Farms, we are proud of our incredible stakeholders, and the diversity they represent from all areas and communities in which we operate and serve. We view this as a source of strength for us and your job is to help us make it even better.

Your Role:

The Creative Operations Manager supports our in-house team of creatives who produce on-brand, strategic assets in support of our stakeholders (consumers, crew, farmers, customers and more). This role is pivotal in helping deliver great work to build the brand and ensure that our high-performing team delivers exceptional assets that resonate with our audience. 

This person will help bring refinement and structure to the internal creative process by building and vetting creative briefs, managing multiple project timelines and deliverables, and acting as liaison between the creative team and the rest of the organization.   

This role sits on the marketing team, reports into the Creative Strategist, and has three direct reports (graphic designers).  

Who you are: 

A highly organized and detail-oriented individual with exceptional communication skills, you're passionate about brand building and have a proven track record of managing successful creative projects. You have a knack for navigating complex workflows, balancing competing priorities, and maintaining strong stakeholder relationships. You're a natural mediator, excited by organization, project management, and fostering positive relationships. As a Creative Operations Manager, you'll skillfully balance creative freedom with strategic goals, ensuring projects meet deadlines, budgets, and requestor expectations while maintaining a collaborative and innovative environment. 

What You'll Do:

• Creative Project Management: Act as key point person and filter for all creative briefs while simultaneously managing multiple workstreams. Accountable for driving clarity in project goals, scope, details, timing, and budget. 
• Creative Collaboration: Foster a collaborative environment between the creative team and stakeholders, effectively communicating project goals and requirements.
• Process Improvement: Continuously refine our creative workflows and tools to optimize efficiency and productivity.
• Creative Tools Management: Manage and maintain our digital tools like Dropbox, Ziflow, Wrike, Canto, and Adobe Express. Tasks include optimizing for efficient storage and retrieval of creative assets, training team members on the effective use of these tools and streamlining workflows within them. 
• Team Leadership: Mentor and develop our talented team of graphic designers, providing guidance and support.
• Quality Control: Ensure that creative output meets high standards and aligns with brand guidelines, including proactively scrubbing evergreen assets and content to ensure most up-to-date information in support of evolving brand and business initiatives. 
• Vendor Management: Coordinate with external partners (designers, photographers, suppliers etc.) to facilitate project timelines and deliverables – creative assets, print materials, merchandise etc. 
• Budget Management: Monitor and manage creative team budget.  

What You Bring to the Table:

• Bachelor’s Degree in Communications, Marketing, Advertising, Business Administration or related field
• 3-5 years of experience in creative operations with a track record of project management, creative problem-solving, and process improvement
• Passion for ethical food and purpose-driven brands
• Ability to guide a team, foster collaboration and empathetically coach with an eye for execution
• Excitement for the creative process and a passion for brand-building  
• An eye for detail and comfortable with routine work
• Ability to develop and maintain strong relationships with sound interpersonal skills as you’ll work with several stakeholders across the organization
• Former management experience a plus but not required
• Strategic thinker who can demonstrate both analytical and creative problem-solving skills
• Thrives in a fast-paced environment where you need to juggle competing priorities
• Ability to travel 1-2x a quarter for company meetings, team offsites, employee onboarding trips and other business needs 
• You’re no hero – You know the power of teamwork and celebrate the work of others before your own.
• You give a sh*t – You believe in acting like an owner and making Vital Farms a place to be proud of.
• You raise the standards – You know growth can be hard, but you strive to improve yourself and others each day.
• You can walk in someone else’s boots – You seek to understand other’s viewpoints and think that you get to better answers by sitting on the same side of the table.
• You don’t walk on eggshells – You’re not afraid to leave the bullsh*t behind and have honest conversations. 

What We Bring to the Table:

• A fast-paced, energetic, remote environment with passionate people who are leading a movement to bring ethically produced food to the table.
• Competitive pay and benefits (Medical, Dental, Vision, and Paid Parental Leave, just to name a few).
• Generous retirement contributions: 401(k) + 3% Contribution from Day 1.
• Annual bonus and equity grant (subject to business results and company approval)
• Free eggs and butter, along with friends and family discounts.
• Fun team SWAG that will make you the talk of the town.
• Professional development opportunities and an amazing team dedicated to your growth.

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