Sales Engineer — Asia

Responsibilities:

Our Business Development team works closely with marketing and engineering teams to ensure Blocknative’s customers receive the best user experience, expert advice, and are successful. You will work closely with regional Business Development Leads to identify and convert new leads while driving the organic growth of the existing customer base. The main activities include but are not limited to attending events, filtering leads, demonstrating products, creating technical proposal,s and driving our onboarding processYou will be expected to be the subject matter expert of both Blocknative products and the related domains, e.g. mempool, gas, DeFi. You also need to be able to conduct compelling demonstrations of the impact of Blocknative solutions with respect to particular customer pain points through all sorts of interactions . You’re responsible for ensuring customers receive prompt and effective resolution of questions, problems, and requests - be it in Discord, Telegram, Slack, or Email. You will also ensure customers are up to date with the latest and greatest from BlocknativeYou will use your first-hand knowledge of our customers to inform our product roadmap, working with all parts of the company to ensure our product continues to meet our customers needsYou will travel for up to 30% of your time and regularly work in U.S and European time zonesIn a nutshell, this role is meant for someone with a technical background who is looking to work with multiple sides of the business, with the main focus on delivering results for customersThe focus of this role will be to understand customer needs, provide solutions and shape feedback into product decisions

Preferred* Experience:

Ethereum and/or EVM Chains — proficient with the core concepts in the space1+ years of experience in software development Excellent written and verbal communication skillsStrong ability to collaborate with cross-functional teams and build solid working relationships across the team — from individual contributors to the leadershipExcellent people skills to monitor and measure customer performanceAbility to communicate in English and one other language (Mandarin, Japanese, or Korean)1+ years of experience in multicultural work environment

Fun Facts

We’re a bunch of data nerds from all kinds of background🤓Our CEO is probably the only one in crypto who founded successful startups in Web 1, Web 2 and Web 3. Our CTO started his career at NASA’s Jet Propulsion Lab building real-time data streaming softwareThere’s an in-person company event called Blocknativepalooza that happens every 6 months We have internal Food and Pet channels on SlackWe’ve published several reports that have been well received in the space:Evidence of Mempool Manipulation on Black Thursday: Hammerbots, Mempool Compression, and Spontaneous Stuck TransactionsEthereum Gas Prices: How the Mempool acts as a Competitive Market for SettlementUnderstanding Ethereum Transaction Simulation — And Why It MattersBlocknative’s infrastructure records thousands of mempool events every secondWe’re backed by leading VCs

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